1. Introduction
Nexeraz Agency ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. By using our website at nexeraz.com, you agree to the terms of this policy.
2. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, company name, and phone number when you submit our contact or project intake forms.
- Usage Data: Pages visited, time spent, referral sources, and browser/device information collected automatically via cookies and analytics tools.
- Communications: Content of messages or emails you send us directly.
- Project Information: Details about your business, budget, and project goals that you provide voluntarily.
3. How We Use Your Information
- To respond to inquiries and provide our services.
- To send relevant project updates, proposals, or follow-ups.
- To improve our website content and user experience.
- To comply with legal obligations.
- To analyze trends and monitor usage of our site.
4. Cookies
We use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings or our on-site cookie consent banner.
Types of cookies we use:
- Essential Cookies: Required for the site to function properly.
- Analytics Cookies: Help us understand how visitors interact with our site.
- Preference Cookies: Remember your settings and choices.
5. Third-Party Services
We may use third-party services such as analytics platforms (e.g., Google Analytics), email providers, and cloud infrastructure. These services have their own privacy policies and we encourage you to review them. We do not sell your personal data to third parties.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Project-related data is typically retained for the duration of the engagement plus 2 years.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent at any time where processing is based on consent.
- Object to processing of your personal data.
- Request data portability.
To exercise any of these rights, contact us at [email protected].
8. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please reach out: